During last week’s snow storm of the century, it was a welcome relief to receive the following e-mail:
Congratulations. We are delighted to invite you to present at the 2010 ASUG Annual Conference. Having received more than 1,800 submissions of quality content, our selection committee feels confident that sessions such as your submission will make this our strongest conference program to date.
I submitted six abstracts for the conference, which is being held at the Orange County Convention Center in Orlando, Florida. The chosen breakout session is entitled Increasing User Adoption of Business Intelligence and is Session 514, currently scheduled for Wednesday, May 19, 2010 from 4:00-5:00 PM. Here’s the abstract:
Conventional wisdom states “if you build it, they will come.” But this philosophy often leads to performance management solutions that quickly becomes shelfware, achieving little return on investment (ROI). Because business intelligence systems are constantly evolving, user adoption looks different than it does for traditional enterprise software roll outs. More than just training, user adoption is a set of processes aimed at continuous improvement of how organizations make operational, tactical, and strategic business decisions. In this session, learn how to increase user adoption using a combination of features inside the BusinessObjects Enterprise platform and business process improvements outside of the platform.
I would like to augment my prepared material with two or three case studies of organizations that would like to share their strategies for increasing user adoption. If your organization is interested in being interviewed as part of a case study, please let me know.
See you at the 2010 SAP Sapphire/ASUG Annual Conference!